Sometimes you'll need to forward or reply to an email that has been filed in TonicDM.

Using TonicDM on the web, emails can be downloaded and opened in Outlook.
   
  

How To

To reopen the message in Outlook:

  • go to your project in TonicDM on the web (http://tonicdm.com/home
  • open the project and go to the Email tab
  • use the search features to find the required email and open it
  • click Download Original Message

    

Did this answer your question?