When emails aren't filing as expected, you may need to disconnect and reconnect Office 365. This can be done in a web browser. 

On your User Profile page (https://tonicdm.com/profile-edit) there is a line:
Your Office 365 account is connected  
Please click Disconnect on this line, then you'll get a button to Connect Office 365 Account which you can click.

After Office 365 is reconnected, email filing should work again.

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