1: the Reading Pane add-in
In the Microsoft 365 admin portal navigate to the Integrated Apps section.
Click the Upload custom apps button.
Choose Office Add-in as the App Type, and https://app.tonicdm.com/outlook/r1.xml as the link to the manifest file.
Click Validate, then Next.
Choose whether to deploy to the Entire organization or only to Specific users/groups.
After accepting the permissions and confirming the deployment, please wait to see if the deployment succeeded or failed. If you see "Deployment Failed", it seems this is a Microsoft bug that happens intermittently. The fix seems to be to just try the whole thing again.
After successful deployment, it takes 1-3 days for the add-in to appear in Outlook.
2. the Compose Pane add-in
Return to the Upload custom apps button.
Choose Office Add-in at the App Type, and this time use a different link to the manifest file: https://app.tonicdm.com/outlook/c1.xml
Click Validate, then Next.
Choose whether to deploy to the Entire organization or only to Specific users/groups.
Conclusion
After completing these steps:
There is a delay of between 12 hours and 3 days before staff will see the add-ins in their Outlook.
Each version of Outlook shows the TonicDM icon in a different place.
Reading Pane: Sometimes it is on the right side of the Home ribbon next to the "Viva" button; sometimes it is in the top right of the message near the Reply and Forward icons, or inside a
icon. Compose Pane: The TonicDM icon is on the right side of the Message ribbon.
Troubleshooting
If you see "Deployment Failed" as the final step, it seems this is a Microsoft bug that happens intermittently. The fix seems to be to start the deployment again from the beginning.
Please let us know if you encounter this error so we can track it.